The history of IDS begins in 2005 and its offer has always adapted to the various requests of the numerous companies that have seen our company as an opportunity to improve and increase their visibility.
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Big companies today are well aware that relying on the professionalism of an experienced call center is a wise choice: and the Intercom Data Service Group, in this sector, has absolutely no rivals.
This is due not only to its seriousness, but also and above all to the quality of the services offered by the Company and, of course, to the indisputable professionalism of the over 3000 telephone operators who have found work in this solid and constantly evolving reality.
IDS is the acronym of the first call center in Albania, specialized in providing, on behalf of the companies that turn to it, the most diverse call center services that users may need.
Our work is not limited to providing help desk or telephone assistance through telephone operators, Ids also offers personalized service packages. Always ready to adapt to the needs of each client, to give value to the business and to maximize results.
Which means, that the group of young professionals who have made IDS such a well-known company, will always be ready to stand by its customers and support them in any circumstance, in order to achieve the desired results.
Among other things, Intercom Service Group boasts a considerable portfolio of customers: among the ongoing collaborations, those with giants of the caliber of H3G, Vodafone, Edison, Sorgenia and Localweb stand out, which speaks volumes about its reputation.
